Shipping & Returns
What is the delivery time for my order? We do our best to ship your order the same day on working days (which are ordered before 5 p.m.).
Free shipping over €150,- (for EU countries only)
Shipments over seas are taking longer then usual due to Covid, we advice you to choose the shipping option DHL express at the check out. Packages ordered with DHL express will arrive in just a few days.
What are the shipping costs of my order?
The Netherlands € 5,95
Germany & Belgium € 7,10
France € 11,50
Rest of the world: View your shipping rate during checkout.
We hope your new items will bring you and your 4-legged friends lot of joy and amazing memories! If for any reason you would like to exchange or return to us, please follow the instructions below.
1. Make sure your clothes have all tags attached, garment is unused, and they are nicely folded back in their original bags, if there are any stains or other dirt on the products a €5,- charge will be deducted from your refund (per item).
2. Fill in the details on the return form that is included in your package and send it with our return to us within 30 days upon delivery. If the items are returned to us later than 30 days upon delivery, they will be send back to you without any refund.
3. We donut offer free returns, so please go to the local postal office and they will guide you to the cheapest and smoothest shipment.
4. Certain items are non returnable for an exchange or refund - please check the products page on the website.
Your refund will be processed within 10 days after arriving at our warehouse. You will receive an email as soon as your return/ refund is processed.
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Please note, for hygiene reasons our underwear items (sports bra) are non-returnable for a refund or an exchange. Please double check sizing before purchasing or contact our team.
Do you prefer a different size? Do you live in the EU?
You can exchange your item to a different size or color. Send your package back to us with your preference size and color on the return form.
When we have received your return shipment, the item (if in stock) will be shipped immediately. If the item is not in stock within 10 working days, we are unfortunately forced to credit the amount.